How do I delete my JobStreet account?

Answer

1. Login to your JobStreet.com account.
2. Click on your name located.
3. Select ‘My Account‘.
4. Click on the ‘Delete My Account‘ link.
5. Fill in the reason for deleting your account and click on the ‘Delete Account‘ button.

Log on to your JobStreet account. Contacts > My Account Tab > Delete App Profile (Bottom Right Corner)

You may contact us via email at [email protected] to request deletion of your account and data, or if you require assistance with the above steps.

We will process your request within 30 days from date of receipt. If we fail to delete your account within the stipulated time frame, please DO NOT proceed with submitting any more applications or uploading resumes into our database as this will only prolong the application process which also affects other users’ experience in applying for jobs posted by companies on our platform. We apologise for any inconvenience caused during the deletion process and ask that you bear with us whilst we process your deletion request.

1. Visit and login using your registered email address and password.

2. Once you have successfully logged in, you may proceed to the ‘My Details’ page by clicking on the link

3. Select the necessary option (Account Deletion or Account Suspension) then click on [Submit] to proceed with your request online.

Note: JobStreet shall take effect upon its submission of deletion request should an account holder fail to respond within a reasonable timeframe from JobStreet’s website notification(s) sent to his/her registered Email Address, failing which, said account will be deleted automatically after 30 days as stipulated in our Terms & Conditions at

The steps on how to delete your JobStreet account are available at the ‘Delete Account’ page. Please go through it carefully. You will also find out our reasons why we do not allow you to withdraw your job posting fee.

What is the difference between a regular, recurring and fixed term contract?

A regular contract means that either party can terminate the employment upon giving notice as set out in the agreement/contract. A recurring contract is one where an employee commits himself/herself to work every month, but has no specific end date, instead each commitment renews automatically for another month or period of time until terminated by either party within the periods specified in clause 5(a) of this Agreement. A fixed term contracts means that the period of employment agreed upon is fixed and cannot be extended further by either party unless otherwise stated in this agreement.

What should I do if my work permit expires before my contract is up?

You should contact the company and notify them that you wish to leave, in which they would give you a letter authorising your departure stating that “the employee has worked for x years (..) months”. You can then use this letter from your employer to apply for an End of Employment Letter from IMMIGRATION DEPARTMENT or AGENCY. Otherwise, you may choose to work till the end of your contract instead of leaving without authorization. This will not jeopardise any future job application with other companies on JobsStreet Malaysia.

How should I go about & Do I still need to register an account?

You can only search, view and apply for jobs based in Malaysia if your particulars matched with our criteria. However, you may log onto your existing account by entering the following email address: [email protected] OR [email protected] (if this is the email address you used when registering). You will be able to access all job listings available in Malaysia regardless of your local area or status as well as create an auto-response message whenever there are new matching Job Listings that match with your criteria. Please note however, that you would not be able to apply for jobs until you are back in Malaysia.

Are there any terms and conditions that I need to follow when applying for a job on JobsStreet?

Yes, please view our Terms here The most important is that employers are prohibited from posting multiple listings for the same job again after the first submission has been rejected by Employer Management Team unless otherwise approved by JobStreet personnel. Please visit the ‘Job Guidelines’ page should you require further information regarding job listing rules and regulations.

How do I find out my application status?

Please login to your account at There you will be able to check the status of your current applications. Please be advised that only successful applicants will receive an auto-response message from JobStreet with their application results upon submission.

What is a ‘Candidate ID’ & How do I know what it is?

Your ‘Candidate ID’ is the unique number assigned to you when you register for a FREE account at This number can be found on any of the following job listings under the column titled “Keywords” or in your notification email. If you are unable to find it, please contact our Customer Support team at [email protected] or call us at 03 – 7877 6488.

How do I search for jobs?

You can either use our Quick Search (found on the homepage), Advanced Search or by Job Type as well as various other categories that exist within each sector. Please go to our ‘Search Help’ page for more information . You may also view all job listings by selecting the “Job Listings” tab on top of this website and then select your key words to narrow down results based on various criteria.

I’m a foreigner working in Malaysia temporarily but I would like to apply for a permanent position here, which type of account should I register for?

If you’re applying for a job in Malaysia, please register with your local address as this is the main criteria used to match all jobs posted on our website. You may also use your HOME ADDRESS which should be stated clearly under telephone and email information but it will only be used for certain benefits we offer to members such as receiving notifications of retrenchment and other relevant career assistance tools that would benefit you throughout your stay here in Malaysia.

I’ve just applied for a lot of positions, is there anyway I can check how many applications are there?

Once you have submitted an application through our system, it means you have officially ‘submitted’ that application when using the word “Submitted” within quotation marks. If you wish to check your application status, please visit our HOME page where you will find a link which says ‘Visit My Jobs’ on the top right hand corner or just click here . This will take you to a form which requires your ‘Candidate ID’.

I’m currently working in an organisation and would like to apply for another job position within the same organisation, how can I do this?

If it is confirmed that there are no current positions available at your workplace but if there is indeed an opening in the near future as well as once you have submitted a resume to that potential employer or designated HR personnel, we would automatically be notified of your interest by email. Once registered, all jobs posted for your current organisation will be automatically shown on the ‘Job Listings’ page. You may also login to your account and check under the ‘Jobs Applications Section’ to view all positions you have applied for within that particular organisation as well as if you are short listed or successful in getting an interview with them.

I registered with my friend’s details but can’t find any jobs, how do I fix this?

You must register yourself manually using your own personal details (this includes telephone numbers and email addresses), we will not allow duplicate accounts under the same IP address. Once you have successfully done so, please do log out and then clear all browser cache and cookies before logging back into your account to ensure no strange results have appeared.

When do I receive my monthly cash credits?

The monthly cash credits will be credited into your account on the day of the month that you registered for (as long as it is on or before midnight) and will then be credited into your PSB account within 1-2 working days which is also the same date when it becomes due for payment. Please ensure you have updated your current information to jobstreet.com once a month, please log in through our homepage . Kindly note that if you are not able to provide us with your updated details by 23:59 every 4th day of each month, we will assume that you wish to cancel this service as your details will not be able to be updated in time. Please make sure that you update your information to us through our ‘Account Update’ option (click here)

Can I make payment over the phone?

Yes, simply call our customer service hotline at +603 7884 2233 Mon – Fri from 9am to 5pm and we would help you with the payment initiation process from there onwards. We accept all major credit cards: Visa, Mastercard & American Express as well as PayPal for convenience.

I’m a local but my colleagues are foreigners; can they apply on this website?

Indeed, if you have friends or contacts who are not residing in Malaysia but would like to expand their range of opportunities within Malaysia, you may advise them to check out our website and apply for jobs here. This will help pass on the knowledge and opportunities available within Malaysia as well as better create a stronger professional network of contacts amongst expatriates in Malaysia.

I’ve just applied but I haven’t received any confirmation email…

We would send you an email notification upon successful submission of your application however, it is sometimes possible that the message has been directed into or blocked by your junk mail folder. Please check there before contacting us for assistance/clarification. In such cases, we will need to request for further information from you regarding your current registered details which includes: Telephone Number and Email Address (in order to help us pinpoint where the error with your application might have come from), your current employers name & company details, your position as well as the job title you applied for. Kindly send us this information to [email protected] and we will do our best to look into it and respond back to you in good time.

1. Login to your JobStreet.com account.
2. Click on your name located.
3. Select ‘My Account‘.
4. Click on the ‘Delete My Account‘ link.
5. Fill in the reason for deleting your account and click on the ‘Delete Account‘ button.

Open up the mobile app and find the Delete Account button. Tap it and confirm to delete your account information.

When you apply to a job, both your JobStreet.com Profile and any resume (if available) are made accessible by the employer.